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H4Tech | Your Freshworks partner
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No sales pitches, just honest advice
Technically ironclad
Quality assured
First listen
then build targeted
Smart questions
Sustainable solutions
Honest advice
Clear agreements
Cleverly built
Made for your team
Our approach, step by step
Wondering how H4Tech works?
Our approach is clear, structured and tailored to your needs. We believe in a transparent approach, so you know exactly what to expect. Discover how a collaboration with H4Tech works concretely, from the first contact to the GO-LIVE.
Frequently Asked Questions
about partnering with H4Tech
Where does H4Tech operate?
H4Tech works throughout the Benelux and France. Depending on the project, we support you remotely or come on location.
Will H4Tech also work for my company?
Yes, H4Tech helps companies of all sizes, from start-ups to large organizations. Whether you need a Freshdesk or Freshservice implementation, optimization, migration or support, we think with you.
What happens after I contact them?
You will receive a response within 1-2 business days. Then we will plan a meeting to map out your situation. Depending on your question, a demo or an offer will follow. You can read more about our approach on our contact page. (Direct link to working method on the page)
What Freshworks products does H4Tech support?
H4Tech specializes in Freshdesk (for customer support) and Freshservice (for IT service management). We help with implementation, optimization, integration, reporting and support. We also have experience with Freshcaller and Freshchat.
What is the difference between a demo and vetting?
A demo is for companies that want to learn about Freshdesk or Freshservice.
A vetting is for companies that are already working with Freshworks and want to improve their configuration.
Do I already need to have a Freshworks license to work with H4Tech?
No, that is not necessary. H4Tech advises on the right Freshdesk or Freshservice licenses and guides you in the purchase and implementation.
What does a Freshdesk or Freshservice project at H4Tech cost?
The costs depend on the type of project: implementation, optimization, migration or support. After an introduction, you will receive a clear quote with no surprises.
How long does a Freshdesk or Freshservice implementation take?
It depends on the complexity. On average, a Freshdesk implementation takes 4 to 6 weeks. A Freshservice implementation typically takes 6 to 8 weeks.
What if we want to make adjustments after implementation?
No problem. H4Tech also offers optimization, expansion and support after implementation. So your Freshdesk or Freshservice environment stays tuned to your needs.
Can H4Tech optimize my existing Freshworks setup?
Yes. H4Tech helps companies already working with Freshdesk or Freshservice to set up their environment more efficiently. From minor improvements to a complete reconfiguration.
Can H4Tech build integrations between Freshworks and other tools?
Sure. H4Tech develops integrations between Freshworks and other systems so that your workflows run more smoothly. Think links to Jira, CRM systems, vendor platforms and more.
Does H4Tech also offer reporting and dashboards within Freshworks?
Yes. H4Tech helps set up dashboards and reports in Freshdesk and Freshservice so you can get better insights and work in a data-driven way.
How quickly will I get support from H4Tech if I have a problem?
H4Tech will respond to your questions within 24 hours. For urgent problems, you can reach us by phone. We will evaluate together the seriousness and the priority needed.